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3CX Systems

BUSINESS COMMUNICATION SOLUTIONS

What is 3CX?

With 3CX the deployment of your PBX is straightforward and, most importantly, flexible. You get to choose where to run your phone system and keep complete control of your data; whether on-premise, hosted by I2N, or in your own private cloud account.

Host with I2N

  • Managed and monitored by I2N for zero hassle
  • Version upgrades and security patches done automatically
  • Includes 24/7 monitoring and daily backups

Private cloud

Easily deploy your free Cloud PBX, in minutes

I2N offers a range of plans hosted on the Azure Platform and managed by I2N 3CX specialists.

Get your free Standard license now!

On-Premise

  • Deploy on an existing Windows or Linux machine
  • Purchase a new I2N approved desktop 
  • Virtualize and segregate on Hyper-V, VMware or KVM

Security & Backup

When it comes to VoIP security, 3CX sets the standard. 3CX’s inbuilt security features have been exclusively developed to protect your PBX system from attacks.

  • Increased secure web server configuration
  • Automatic detection & blacklisting of SIP Attack tools
  • Global IP Blacklist automatically updated for participating PBXs
  • Traffic to 3CX apps is encrypted via the 3CX Tunnel
  • Voice traffic is encrypted via SRTP
  • Automatic generation and management of SSL certs
  • Revolutionary VoIP Security with A+ rating from SSL lab
  • Automatic Failover for instant backup
  • Encryption between browser and the website ensured via HTTPS
  • Limit access to 3CX management console based on IP

3CX HAS RELEASED A NEW ANDROID APP:

3CX enables you to take your extension with you wherever you go. With apps for Android, iOS, web and Windows, you are guaranteed to be kept in the loop, always and everywhere. What’s more, customers can instantly reach you directly from your website or Facebook page with the 3CX Live Chat and Facebook Messenger integration.

Download 3CX apps on your Android / iOS Device

  • Use your extension from anywhere
  • Benefit from free VoIP calls with your smartphone
  • Save battery life with “PUSH” notifications
  • Connect all apps simultaneously via SIP Forking
  • Enjoy the most progressive Android & iOS VoIP apps in the UC market
  • Benefit from integrated features such as status, web conferencing, instant messaging.

User-friendly Web App

  • Multifunctional web app with inclusive UC features
  • Make calls straight from the browser or easily control calls on your IP phone or smartphone
  • Answer to incoming customer queries from live chat, Facebook and SMS from one interface
  • Integrated WebRTC technology resulting in reduced bandwidth usage
  • Integrated video conferencing at the click of a button
  • Never miss a call with the browser extension for Chrome.

Easy to Use Windows App

  • Initiate IP Phone calls from your desktop with CTI mode
  • Work remotely from anywhere
  • Easily view the status of your colleagues
  • Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer
  • Launch calls directly from your CRM; integrate seamlessly with MS Exchange, Microsoft Outlook or Internal Phonebook
  • Automatically obtain reports on customer and agent activities
  • Schedule web conferences and launch ad-hoc meetings
  • Includes Wallboard and Q-Manager view

3CX Live Chat: Next Level Customer Communications

  • Allow customers to chat, call or meet with you directly from your website
  • Completely free for you and your customers – no additional subscriptions or charges
  • Incoming messages are easily managed from agents’ web clients
  • Easily transfer chats to other team members
  • Easy to configure in a few simple steps!

Next Generation Call Center Features

With the 3CX PRO and Enterprise editions, you get advanced call center features bundled in at no additional cost. Increase your sales, boost productivity and offer support with 3CX’s contact center technology.

  • Call Center Reporting – user activity, team queue, SLA and more
  • Queue Strategies and real-time statistics – round robin, hunt by threes and more
  • Barge in, listen-in and whisper to agents’ calls
  • CRM integration with popular CRMs – Salesforce, Office 365, Freshdesk and more
  • 3CX CRM API to develop your own CRM integration
  • Live Chat with your website visitors and offer real-time support

We started here

1997

The Pascal Foudation

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2012

Investments Attracting

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2019

Company Enter an IPO

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to be continued....

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