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In2Networks Pty Ltd uses Teamviewer to fix PCs remotely; we will notify the clients before logging into their computers, which allows clients to feel safe. By requesting and accepting a remote session from In2Networks Pty Ltd to assist you with a technical related issue, you accept responsibility for any changes made to the desktop content or system settings. In2Networks Pty Ltd does not assume and is not responsible for any liability for the linking and viewing of any desktop content, the operation of the remote access software or system performance. Be sure to close any confidential file that you may have been working on before allowing remote access to your computer. In2Networks Pty Ltd is not responsible for any data loss if any occurred during or after a remote session. Your data is important to us, it is up to you to ensure that you back up your data regularly. If you require help in setting up a backup procedure for your data, please do not hesitate to contact us for further assistance. In2Networks Pty Ltd continuously undertakes to take the utmost care when in using your computer. However, In2Networks Pty Ltd cannot guarantee that our service will resolve your problem or that attempting to rectify your technical issue will not cause additional problems requiring an on-site call. Thanks for using our services.